Shipping policy

Shipping Policy

At Velora Skin, we are committed to delivering your order as quickly and efficiently as possible.

Processing Time
All orders are processed within 1–3 business days. Once your order is processed, it will be shipped promptly.

Shipping Time
Estimated delivery times are:

• United States: 9–12 business days

• International: 9–15 business days

Please note that shipping times may vary depending on your location and external factors such as customs or carrier delays.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Shipping Costs
We offer free shipping on all orders (or adjust this if you charge).

Delays
While we strive to meet all delivery estimates, delays may occur due to high demand, holidays, or unforeseen circumstances. We appreciate your patience.

Incorrect Address
Please ensure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an incorrect address is written, immediately send us an email and we will do our best to ship to the right address.

Lost or Stolen Packages
Velora Skin is not responsible for lost or stolen packages marked as delivered. Please contact your local carrier for assistance.